How a growing business is improving collaboration to get more done

Philipa Harvey
|
February 22, 2023

Moontower is the definition of a hybrid workplace. Employees of the Austin, Texas, home renovation and construction company are frequently working in the office with interior designers, at construction sites with builders or remotely from home.

Moontower initially relied on inefficient messaging apps that were detrimental to the company’s production as a team. The company adopted Team in 2021 because it needed an intuitive workspace that allowed employees to search for projects and get up to speed quickly.

Now a construction worker in the field can hop on their iPad, send a Team message to a designer in the office and get an immediate response. Designers can share vendor recommendations and aesthetic examples for inspiration too.

Using Team to crowdsource ideas and share files in channels means employees don’t have to dig through their tangled email chains anymore. If someone from the construction team asks how to install a kitchen fixture, they can get immediate answers in a thread. The next time someone has the same question, they can search Team and find the answer.

“I love Team,” says Moontower co-owner, partner and financial director Jeff Munoz. “I’ve never been able to passively keep up with our projects like this. Now I don’t have to bug our project managers for updates because I’m already up to speed!”

WRITTEN BY

Philipa Harvey

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